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Maybe you read about former high-end handbag purveyor Freeman Hall. He spent some hard time working for a chi-chi department store (we're guessing Nordstrom), where he took all manner of abuse from wacky, return-happy customers. And then he wrote a very funny book about it.
Want a copy of Retail Hell? It's easy. Email us a picture of THE UGLIEST HANDBAG EVER. No, you don't have to own it; simply find a picture of a bag so ugly you can't believe anyone would ever buy it in the first place. Send your entry to email@example.com by 6pm on Thursday. We'll post them and open them up for voting on Friday.
· No, You Can't Return that Janky Handbag [Style Section LA]