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Discount for Netflix Delay Victims

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The DVD online rental purveyor understands the atrocities it's caused with the 11-hour outage Monday, and subsequent day-delay on orders. To redeem itself, Netflix is offering a 5% discount for customers' troubles. Hacking Netflix is not completely convinced this is the answer, asking, "Do you think this was the right thing to do? Would you have preferred extra DVD rentals instead?" [Hacking Netflix]